Administrative Office - 701 Burnett Dr. Mountain Home, Ar 72653

(870) 508-1771   (800) 711-9596   Fax: (870) 508-1777

Hospice House - 774 Long Street. Mountain Home, Ar 72653

(870) 508-1200

* Please add 'In Honor/Memorial' option in Notes section.


Pat Steger Memorial Service Award Winners

(left to right) Penny Britt, LSW, Social Worker and Sherry Marcum, RN, Admission Coordinator




Hospice Home Care


Inpatient Unit - Hospice House


Memory Pillows


We Honor Veterans


Massage Therapy


Community Education


Pet Therapy


Grief & Loss Support





The Hospice of the Ozarks Medical Director guides the medical professionals in offering the best quality care to each patient and their family.  Our Medical Director works in conjunction with the patient's attending physician (if applicable) and together directs the patient's plan of care.


Nurses provide care and support to the patient and their caregivers. They are highly trained and work closely with the patient’s physician to provide effective pain and symptom management. Hospice nurses are not private duty or "shift" nurses. They schedule their visits and maintain contact with the patient and the caregiver on a regular basis. In addition, nurses are available 24 hours a day, seven days a week to respond to all emergencies, questions and concerns.


Social workers provide emotional support to the patient and their family, while also providing a comprehensive list of resources available to the patient and their family while they face end-of-life care.  Our social workers also provide group and individual counseling along the journey for both the patient and their family.


Chaplains provide spiritual support and care to the patient and their family.  If the patient has a church family, with the patient's permission, our chaplains provide a bridge of communication to the patient's clergy and church family.  Hospice of the Ozarks believes each individual is a spiritual-being and offers support and spiritual care to the patient, he/she can face end-of-life with peace and assurance in their life.


Hospice aides provide direct personal care to the patient.  This can be anything from bathing, personal grooming, dressing and more.  The hospice aide can also provide light housekeeping in the immediate area in which the patient is residing in order to promote the best possible environment for the patient.


Volunteers who provide care and support to the patient and their family are trained individuals who have gone through extensive training provided by the professional staff of Hospice of the Ozarks.  Each volunteer supporting patients’ and their families also have reference checks conducted, annual TB screenings, background checks and personal interviews.  Each volunteer serves in specific areas such as providing respite relief for the caregivers, running errands, sitting with the patient, assisting staff as needed and so much more.



INPATIENT UNIT – Hospice House

In addition, Hospice of the Ozarks offers General Inpatient, Respite and Residential care at the only 12-bed inpatient unit (Hospice House) located at 774 Long Street in Mountain Home, AR. Nurses are staffed 24 hours a day to provide specialized care to the patient who requires increased medical services due to pain and/or symptoms that are difficult to manage in the residential environment.


Hospice Aides also assist in the patient’s personal care needs and volunteers perform a wide-variety of services to the patient, their family and the Hospice House staff. Social workers, volunteers and chaplains are also available by providing support to the patient and their family.



Memory Pillows Program

In grief and loss, we seek a way to stay connected to the individual that has died. The Memory Pillows Program are ways to do this.  We refer to them as Linking Objects. Memory Pillows are something a family can have made from a loved one's clothing, blanket or any special material and take it home so they can enjoy it every day. Volunteers have been making the Memory Pillows as part of the bereavement service and if you are interested in having a Memory Pillow symbolizing your loved one, please contact our Bereavement Coordinator, Charlotte Repp at 870.508.1771.



We Honor Veterans Campaign

“It may surprise many people to learn that 25 % of those who die every year in the U.S. are Veterans. To help provide care and support that reflect the important contributions made by these men and women, Hospice of the Ozarks has become a national partner of “We Honor Veterans,” a pioneering campaign developed by the National Hospice & Palliative Care Organization in collaboration with the Department of Veterans Affairs,” states Greg Wood, MS, LSW, Executive Director for Hospice of the Ozarks.


Hospice of the Ozarks has met stringent requirements that will help improve the care that the team of professionals and volunteers provide to the Veterans they proudly serve. The Nation is seeing many of the Veterans who served in World War II and Korean War die and the number of deaths of Vietnam Veterans is beginning to rise.


The “We Honor Veterans” campaign provides tiered recognition to organization (Partners) that demonstrate a systematic commitment to improving care for Veterans. “Partners” can assess their ability to serve Veterans and, using resources provided as part of the campaign, integrate best practices for providing end-of-life care to Veterans in their organizations. By recognizing the unique needs of our Nation’s Veterans who are facing a life-limiting illness, Hospice of the Ozarks is able to accompany and guide Veterans and their families toward a more peaceful end-of-life experience. In cases where there might be some specific needs related to the Veteran’s military service, combat experience or other traumatic events, Hospice of the Ozarks will provide tools to help support the veteran and family,” states Wood.


The resources of “We Honor Veterans” focus on respectful inquiry, compassionate listening, and grateful acknowledgement, coupled with Veteran-centric education of health care staff caring for Veterans. “America’s Veterans have done everything asked of them in their mission to serve our country and we believe it is never too late to give them a hero’s welcome home. Now it is time that we step up, acquire the necessary skills and fulfill our mission to serve these men and women with dignity they deserve,” states Edo Banach, President & CEO of the National Hospice & Palliative Care Organization.


For more information on how Veterans are honored and supported through the services of Hospice of the Ozarks, call 870.508.1771 or stop by the office at 701 Burnett Drive in Mountain Home, Arkansas or email Jami Scott, Volunteer Coordinator at



Massage Therapy

Research shows that, the gift of touch is comforting and Hospice of the Ozarks offers massage therapy to hospice patients who are experiencing anxiety, pain, and tense muscles, thanks to volunteers who are trained in the art of massage therapy. Massage Therapy can be therapeutic and helpful, giving moments of relief and comfort. For caregivers of the patient, they are often exhausted, have tense muscles, are anxious, and will benefit from having a few minutes to relax and receive therapeutic touch as well.


Some of the benefits that patient/family caregivers benefit from therapeutic massage are:


• To increase sense of well-being


• To reduce restlessness & anxiety


• To increase circulation & breathing


• To ease tension, stiffness & pain


• To promote better sleep patterns


• To promote mind-body connection


• To increase energy



Community Education

Hospice of the Ozarks is available to speak to any size group on a wide-range of topics. Groups can be businesses, schools, organizations, civic groups, Sunday School classes, Church groups, and more. Large or small, young and old, we are available to inform, encourage, and support. Some topics include:


• Caregiving Tips


• When a Co-Worker Dies


• Hospice Care 101


• Healing Through Grief


• Myths & Realities of Hospice


• Advanced Directives and why should I have them?


• Questions to ask any Hospice organization


• Stress Management during times of caregiving


• How to volunteer with Hospice


• Many more topics



If you would like a speaker or to receive any information, please email (Greg Wood), Executive Director ( or (Elaine Essary), Outreach & Development Coordinator at 870.508.1754 or (



Pet Therapy

Assisted Animal Therapy (AAT), also known as pet therapy, is the use of certified cats and dogs as volunteers for the disabled, elderly, or frail. It can be especially useful in the hospice setting for patients who are simply fond of animals or have withdrawn from the people around them but find interacting with an animal easier and less painful.


Hospice patients sometimes turn inward and withdraw from loved ones and the world around them as a way to ease the transition towards death. Talking to loved ones might become difficult and painful, but interacting with a friendly animal is easy and offers a temporary reprieve.



Grief & Loss Support


One of the important services of Hospice of the Ozarks is the wide range of bereavement and grief support services to not only the families of the hospice patient, but also to anyone in north central Arkansas coping with the death and loss of someone important. These services are provided at no cost.


Bereavement support to each family of the hospice patient is offered at a minimum of 13 months after the death of their loved one.   - click here for more information -



701 Burnett Drive

Mountain Home, AR 72653

* Please add 'In Honor/Memorial' option in Notes section.

Affiliated with Baxter Regional Medical Center

Medicare / Medicaid / Champs Approved

  • Hospice of the Ozarks 2016